Terms and Conditions
Welcome to Carsu! These Terms and Conditions (“Terms”) govern your use of our software-as-a-service (“SaaS”) platform, available at www.carsu.com (“Website”), operated by Carsu (“Company”, “we”, “our”, or “us”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
Services Provided
Carsu offers a comprehensive SaaS platform designed to assist in managing car repair and tire shops. Our platform includes Customer Relationship Management (CRM) services, scheduling tools, and communication functionality. Additionally, it integrates with WhatsApp Business to facilitate seamless communication between users and their clients. Our platform also provides detailed information on cars, parts, and repair procedures.
Definitions
“Account” means a unique account created for you to access our service or parts of our service.
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Carsu.
“Service” refers to the Website and the SaaS platform provided by Carsu.
“Terms and Conditions” (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between you and the Company.
“User” means any individual or entity that uses our Service.
Account Registration
To access certain features of our services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
Use of the Platform
4.1 Integration with WhatsApp Business: Our platform integrates with WhatsApp Business, allowing you to communicate with your clients. You must comply with WhatsApp’s terms and conditions and any other applicable policies. We are not responsible for any issues arising from your use of WhatsApp Business.
4.2 Excess Costs: Any excess costs generated by your use of the WhatsApp Business integration, including but not limited to messaging fees and data charges, will be invoiced separately to you. You agree to pay all such invoices promptly.
Information Disclaimer
The information provided on cars, parts, and repairs is prepared with the utmost care. However, it is provided “as is” and we do not guarantee its accuracy, completeness, or usefulness. You agree that your use of this information is at your own risk.
Fees and Payment
6.1 Subscription Fees: You agree to pay the fees specified on our Website for the services you select. All payments are due in advance unless otherwise specified.
6.2 Fee Adjustments at Renewal: We may increase your Subscription Fees upon renewal. If this increase applies, we will notify you at least thirty (30) days in advance of your renewal and the increased fees will apply at the start of the next Renewal Term.
6.3 Payment Information: You will keep your payment information up to date. All payment obligations are non-cancelable and all amounts paid are non-refundable, except as specifically provided for in this Agreement.
Intellectual Property
All content and materials on our platform, including but not limited to text, graphics, logos, and software, are the property of Carsu or its licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, and revocable license to use our services for your personal or business use, subject to these Terms.
Prohibited Activities
You agree not to use our services for any unlawful purpose or in any way that could harm our services or impair others’ use of our services. Prohibited activities include, but are not limited to, hacking, spamming, transmitting malicious software, and violating any third-party rights.
Term and Termination
9.1 Term: Your subscription will commence on the effective date specified in your order and continue for the term specified.
9.2 Termination for Cause: We may terminate or suspend your account and access to our services at any time, without prior notice or liability, if you breach any of these Terms or for any other reason. Upon termination, your right to use our services will immediately cease.
9.3 Effect of Termination: Upon termination, you will no longer have access to the services and any data associated with your account may be deleted.
Limitation of Liability
To the fullest extent permitted by law, Carsu and its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any bugs, viruses, or the like that may be transmitted to or through our services by any third party; or (iv) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our services.
Confidentiality
Each party agrees to protect the confidential information of the other party with the same standard of care it uses to protect its own confidential information but in no event less than reasonable care. Confidential information includes all information designated as confidential, including Customer Data.
Data Processing and Privacy
Our handling of your data is governed by our Privacy Policy, which details how we collect, use, and protect your personal information. You agree to the terms of our Privacy Policy by using our services.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the European Union and the laws of the country in which you reside, without regard to its conflict of law principles.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Website. You are advised to review these Terms periodically for any changes. Your continued use of our services following the posting of changes will constitute your acceptance of those changes.
Contact Us
If you have any questions about these Terms, please contact us at:
- Email: hello@carsu.com
- Address: Harderwijkerweg 145, 3852 AB Ermelo, The Netherlands
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.