Carsu Platform FAQs
Frequently Asked Questions
Welcome to our FAQ section
Here you’ll find answers to the most common questions about our products and services, helping you get the information you need quickly and efficiently.
Carsu is a cloud-based garage management platform designed for independent garages, MOT centres, tyre shops, and multi-location workshops. It streamlines scheduling, customer management, invoicing, and technician workflows, making it suitable for both small businesses and growing service chains.
You can start a free trial by visiting the Carsu website and selecting “Start Free Trial.” No credit card is required. The trial gives you access to all features, including digital scheduling, customer communication, and job templates.
Carsu is available internationally, with support for local currencies, compliance requirements, and customer communication tools. The platform is optimised for the operational needs of modern automotive workshops.
Carsu works on desktop computers, tablets, and smartphones through a webbrowser. It is compatible with all major browsers, including Chrome, Safari, Edge, and Firefox, so your team can manage jobs and bookings from anywhere.
Yes. Carsu provides data migration support for those switching from legacy systems or spreadsheets. You can import customer records through an excel template, contact support if you need help with this.
Carsu offers onboarding support, including setup guidance, staff training, and feature configuration. You’ll also have access to video tutorials and live chat for ongoing assistance.
Most workshops are fully operational within hours. Setup time depends on your team size and whether you’re migrating data, but Carsu’s intuitive interface speeds up adoption.
No technical expertise is required. Carsu is designed for garage owners and technicians, with a simple dashboard, drag-and-drop scheduling, and one-click invoicing.
Carsu currently supports English, Italian, Greek and Spanish with localisation for regional spelling, currency, and formats. Additional languages are in development and we'll add French, German and Dutch shortly.